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How a midtown co-op makes sure their residents never think about the heat



  • Client Name: 315 W 55th Co-Op
  • Industry: Residential Property Management
  • Client Representative: Nathan Lichtenstein, Co-Op Board President

Challenges Faced:
The co-op board faced the dual challenge of ensuring their building was comfortable and safe for tenants, while also being mindful of energy consumption and cost. The existing systems were inadequate, leading to uneven heating, and it was difficult for the staff to provide fast responses to temperature complaints.

Solution Implemented:

The introduction of Runwise changed how they managed heating in the building. This system allowed for:

  • Monitoring apartment temperatures individually.
  • Recording data to understand heating needs.
  • Balancing the overall heating requirements based on real-time data.
  • Making informed decisions about when and how to heat the building.

Results Achieved:

  • Enhanced Resident Comfort: The implementation of Runwise led to a more comfortable living environment, with apartments being neither too hot nor too cold.

  • Real-Time Feedback and Response: Residents could provide immediate feedback on the temperature in their apartments, allowing for quick adjustments to the heating system.

  • Proactive Issue Resolution: The Runwise system enabled the board to receive instant alerts about heating or hot water issues, which led to faster responses.

  • Increased Operational Efficiency: The co-op could make more informed decisions about heating, leading to better energy management and cost savings.

  • Improved Resident Satisfaction: The fact that residents stopped noticing the heating system indicated a successful implementation, as comfort levels were consistently maintained.

By adopting Runwise technology, the co-op board was able to meet its commitment to providing a safe and comfortable living environment, while also being mindful of energy consumption and costs.